Priority One

Process Servers

Serving Central Okanagan And Surrounding Areas

About Priority One Process Servers

Priority One is a family owned and operated business offering our services within Kelowna, BC and the Central Okanagan.

At Priority One Process Servers Ltd., we are always available to try new challenges and pride ourselves on being able to complete difficult work where others fail.

Always available for RUSH SERVICES and take pride in getting the job done, whatever it takes.

At Priority One Process Servers Ltd. You Can Expect:

  • Prompt and Economical Serving Services
  • Proper and Efficient Service w/ Affidavits to confirm serving has been completed.
  • Service Affidavits returned before the expected date.
  • Prompt notice from our servers when a delay has occurred or is expected to occur.
  • When Rush service is expected you will receive an IMMEDIATE callback.
  • All Services include, free of charge, pick up of documents and return of Affidavit of service.
  • We offer the best service at unbeatable prices in Kelowna and the Central Okanagan. Guaranteed!

Priority One Services

When it comes to serving important legal documents, your satisfaction is paramount.

Our Kelowna based process servers provide communication that is second to none and our rates are the best in the Central Okanagan!

Add Applicable GST
$30 per additional attempt for in town documents.

View our fees here.

  • Free Document Pick-Up & Document Return
  • Immediate Confirmation of Receipt of Assignment
  • Delivery Attempt/Successful Service
  • Affidavit
  • Access to updates and billing
  • Easy and frequent communication
  • Mileage, Fuel Surcharges, Travel Times & Wait Times
  • Confirmation of Delivery by Email, Phone, Text, or Fax
  • Preparing Affidavit of Service

Frequently Asked Questions

What is a process server?

A process server is a person who serves (delivers) court documents such as Statements of Claim, summons, writs, subpoenas, complaints and other legal documents upon an opposing party (e.g., a defendant or an individual involved in a court case).

Does a process server need to follow any specific rules of service?

A process server must serve documents in strict accordance with the legislation in the area of service. This may mean handing the documents to the defendant personally or sub-serving to someone in the same household/business. Once the documents are delivered, the process server must provide court notarized proof that the papers were served (e.g., Affidavit of Service or Proof of Service) to the requesting party.

What are the advantages of using a professional process server?

  • Have access to a wide network of other process servers thereby being able to easily get papers served in areas other than your local jurisdiction
  • Have tools available to locate subjects when needed (skip trace)
  • Are independent and not a party to the proceedings in question and thereby have no vested interest in the proceeding or its outcome. This allows them to remain impartial while doing the job they have been tasked with.

What kind of documents do you serve?

We will serve virtually all kinds of documents whether you represent a firm or are self-represented. Typical documents we serve include, Statements of Claim, Civic Court, Small Claims Court, Criminal Court, Provincial Court, Superior Court, Tenancy Branch Notices of Examination, Judgments, Subpoenas, Notices of Garnishment, Summons to Witness, Defendant’s Claims, Family Court Notices, Demand Letters and much more.

Who do you serve?

Our process servers work all over Kelowna and surrounding areas. We serve law firms, individuals, tenants, government institutions, corporations and businesses.

What is an affidavit of service?

An affidavit of service is a legal document completed by your process server outlining where, when and on whom the documents, summonses etc. were served. The affidavit is sworn before and signed by a lawyer, notary public, justice of the peace or commissioner of oaths. Affidavits of service must be completed properly, signed and filed in court before the court will acknowledge that a given person has been served and must, therefore, attend court. An affidavit of service is necessary to prove service of documents.

Do you provide an affidavit of service?

Yes, our local Kelowna process serving fees include an affidavit of service. Affidavits of service are sworn and signed before a notary public. The cost of this is covered within our standard fee. The affidavit is needed to prove the documents were served upon the opposing party.

How do I send my documents to you?

We provide free pick up of documents within Kelowna but you may also send us copies by email, post or courier. We encourage repeat clients to contact us for a login to our client portal for easy and secure document upload.

Why should I hire a process server and not serve legal documents myself?

In Small Claims Court, Family Court, Provincial Court, and Supreme Court it is to your benefit to hire a professional process server to serve your Plaintiff’s Claim or Statement of Claim. Often, Judges will recognize the process server and will believe that the document was served in a proper manner. Should you try and serve the Plaintiff’s Claim yourself, and the Defendant disputes service, you may have a more difficult time proving you did serve it.

Defendants will react unpredictably when being served a legal document as Court can be an intimidating ordeal to learn about. Having a professional serve your Plaintiff’s Claim for you will eliminate animosity between yourself and the defendant and ensure both sides of the dispute save face.

How long does service take?

We guarantee the first attempt within two business days after receiving your documents. Follow-up attempts are made quickly afterwards on a strategic basis. We will attempt service at various times depending on the defendant and when they are most likely to be present.

Should you have a rush case, we are happy to accommodate your needs.

What if the party can’t be served?

Our process servers keep detailed records of attempted service including dates, times and locations. If a party is attempting to avoid service, a motion for substituted service may need to be filed. We can provide the necessary information and affidavit to establish the effort that has been made attempting service.

What payment methods do you accept?

If paying by EMT please send to [email protected]
Please make the secret password: served
Be sure to include the invoice number in the memos section
Credit Card:
Please click the “pay now” button attached to the invoice
Please make your cheque payable to “Priority One Process Servers LTD.”, be sure to also include your invoice number in the memos section
Mailing Address:
101-1865 Dilworth Drive #364
Kelowna, BC V1Y 9T1
We accept cash payments in person

Service Area

We Service Kelowna and central Okanagan areas including:

  • Lake Country
  • Kelowna
  • West Kelowna
  • Peachland
  • Summerland
  • Penticton
  • Oliver
  • Osoyoos

Please contact us if your area is not listed above and we would be more than happy to quote you!



  • Free Document Pick-Up & Document Return
  • Immediate Confirmation of Receipt of Assignment
  • Delivery Attempt/Successful Service
  • Confirmation of Delivery by Email or Text
  • Preparing Affidavit of Service
  • Affidavit
  • Access to updates and billing
  • Easy and frequent communication
Contact Us


$100 – Lake Country
$90  –  Kelowna
$95  –  West Kelowna
$110 – Peachland
$130 – Summerland
$140 – Penticton
In town additional attempts $40
Out of town additional attempts half the cost of initial service
Additional service at same location $60
Out of province notary fee $60
Filing document at courthouse $30
Rush fee $35


Jonny Humble
Jonny Humble
05:06 01 Feb 22
Professional, prompt and very reasonably priced.
Clarissa Eaton
Clarissa Eaton
20:35 14 Dec 21
Danielle helped me serve a Notice of Family Claim to my ex-spouse as well as filed it at the courthouse for me.Her... service was professional, friendly, easy to use, affordable and fast!By the next day after contacting her, the document had already been served!She also made sure I included two copies of the notice, which I had forgotten to do, and made sure that my ex-spouse would have their ID so that I didn't have to file any additional forms.Very happy with Priority One Process Servers and I would highly recommend them to anyone dealing with serving documents. They will make your life much easier!read more
Dennis Cloutier
Dennis Cloutier
22:03 25 Oct 21
Very impressed with the service and attention to detail, went over and above the call of duty and a friendly on the... field of more
Cassidy Tomlin
Cassidy Tomlin
17:09 08 Oct 21
Priority one is very professional and provide quick service. I received my first response from them very quickly and... the person I needed served was served within a day. I was notified as soon as service was done. I highly recommend Priority One for quick and good service!read more
Sue Ross
Sue Ross
19:50 26 Feb 21
I was very impressed by the team at Priority One. I recieved a response to my initial request within an hour and the... job was done within four hours. Fabulous communication and very more
Roy Winter
Roy Winter
17:30 23 Feb 21
I needed to have someone servedPriority One was the most reasonable and the other party was served immediately.I am... very satisfied and would recommend Priority One Process Servers to anyone who requires this service.Danielle is a Lady who will get the job done and is very professional.I can’t thank you enough as I will now get the money finally owed to more
Do It Newitt
Do It Newitt
15:52 18 Jan 21
Fantastic service and amazingly efficient ! Very professional thank you !
Tammy Momtazi
Tammy Momtazi
21:08 22 Dec 20
Very professional and fast delivery of service. I will highly recommend their service. Thank you Priority One for... such great service!read more
Kris “ri” Jorg
Kris “ri” Jorg
19:54 02 Nov 20
Danielle at Priority One Process Servers is awesome. She is efficient, professional, reliable, knowledgeable. You cant... go wrong in choosing Priority One (Danielle) even on short notice, like my situation. Thank you, more
Tricia Clark
Tricia Clark
06:16 17 Aug 20
Danielle at Priority One Process Servers is exceptional in every way. She is efficient, professional, reliable,... knowledgeable, persistent in difficult situations and determined to get the job done. I made the right choice in choosing Priority One (Danielle) and highly recommend her to anyone looking for excellent service. Thank you, more
Daniel Dayneswood
Daniel Dayneswood
23:03 05 Feb 20
Amazing. Danielle did in 24 hours what I couldn't pull off in 8 months. Professional, flexible and follows through on... what she says. She gets the job done! Could not have been a more easy, comfortable experience for me. I highly recommend Danielle and Priority One to anyone in need of a good process server!read more
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Contact Us

1 Personal Information
2 Recipient Information
3 Recipient Home Address
4 Recipient Employment Address
5 Document Uploads